Caring is Our Privilege

Is the essence of our company culture. Our loyal
and dedicated team believe that
caring for others is an honor. We are proud
of the difference we make in people’s lives.

Our Community

Orchard Heights Senior Living

A luxurious Assisted Living and Memory Care residence located on acres of land in the beautiful
countryside village of Orchard Park, NY.

Continuum of Care

We’ve combined our long history of expert medical care with refreshed amenities for an
unbeatable living experience.

Company culture

A Family Business

Orchard Heights is operated by Hamister Group, a family business focused on excellent customer service and care for each and every resident, which is accomplished through:

  • Prioritizing hiring, promoting and keeping exceptional people
  • Lending hands-on support through regular visits to Orchard Heights
  • Providing expert oversight and training on best-in-class senior living and healthcare practices

Administrator

A Letter from The Administrator

COLLEEN ROY

I have been with Orchard Heights since 2006. When compared to the average tenures in senior care, this probably seems like a lot. However, it is pretty standard here at Orchard Heights and I believe that speaks volumes about the dedication and loyalty of our team. It has been my absolute privilege to work with the team, many of whom are like family, here over the past decade. They are some of the most caring individuals I have ever met, who always put our residents first.

If you have not had the chance, please schedule some time to visit and join us for lunch. I’d love for you and your loved one to meet our employees and residents and experience first-hand what a special place Orchard Heights is. Thank you for considering my second home for your loved one’s new home.

Sincerely,

VALUES

Our Values

Our values of Honesty, Integrity, Work Ethic, Accountability, Respect, and Trust
are at the core of who we are and what we do each and every day.

Honesty

Honesty is the foundation of trust between our co-workers, customers, and communities we serve.

I will always tell the truth.

Integrity

Integrity is living according to our values.

I will do the right thing, even when no one is watching.

Work Ethic

Work Ethic is our personal commitment to being dependable and hardworking.

I will be a valued contributor to our success.

Accountability

Accountability is taking responsibility for our personal actions.

I am responsible for my actions.

Respect

Respect is behaving in ways that demonstrate our caring and consideration for all.

I will live by the Golden Rule.

Trust

Trust is our reliance on team members.

I will be trustworthy to myself and others.

Community

Our Sister Communities

Heather Heights

Location IconPittsford, New York

Visit Website

Brompton Heights

Location IconWilliamsville, New York

Visit Website

Northshore Heights

Location IconKnoxville, Tennessee

Visit Website

Northland Heights

Location IconPittsburgh, Pennsylvania

Visit Website

Forest Hill Heights

Location IconForest Hill, Maryland

Vist Website

Community

Useful Resources

Mesothelioma Guide

Location IconFight Mesothelioma with Knowledge, Treatment, and Support

Mesothelioma Guide

Orchard Park Chamber of Commerce

Location IconThe Chamber of Commerce plays an important role in our community.

Orchard Park Chamber

Alzheimer’s Association of WNY

Location IconThe Alzheimer’s Association leads the way toward ending Alzheimer’s and all other dementia.

Alzheimer’s WNY

Hospice & Palliative Care Buffalo

Location IconOrchard Heights is proud to have a long-standing partnership with Hospice & Palliative Care Buffalo. Together, we offer exceptional care for residents and families facing challenges with serious or end-of-life illness. Our strong care collaboration focuses on managing symptoms and improving quality of life as our residents age in place with dignity.

Hospice Buffalo

VIRTUAL VISITS NOW AVAILABLE

THE SAFETY OF OUR RESIDENTS, THEIR FAMILY MEMBERS AND OUR EMPLOYEES IS OUR NUMBER ONE GOAL.

As a Precaution during COVID-19, no visitors of any kind will be permitted in Orchard Heights until further notice. We are now offering tours of our facility virtually through Google Duo. To schedule your virtual visit, fill out our contact form and someone from our team will reach out to schedule a time. we look forward to you experiencing our community without having to leave your home!

To learn more about COVID-19 protocols and precautions we are taking to keep our residents safe and visiting guidelines

Please Click Here
+