Our Community
Caring Is Our Privilege
Caring is Our Privilege is the essence of our company culture. Our loyal, stable, and dedicated team members believe caring for others is an honor. We are proud of the difference we make in people’s lives.
For many years, our team at Orchard Heights has helped families in Orchard Park find peace of mind through high-quality assisted living and personalized senior care.
A luxurious Assisted Living and Memory Care residence located on acres of land in the beautiful
countryside village of Orchard Park.
Continuum of Care
We’ve combined our long history of expert medical care with refreshed amenities for an
unbeatable living experience.
Life at Orchard Heights
Discover what everyday life looks like at Orchard Heights Senior Living. From engaging activities and restaurant-style dining to meaningful social connections and enriching amenities, our community is designed to help residents feel active, supported, and at home.
Company culture
A Family Business
Orchard Heights is operated by Hamister Group, LLC, a family business focused on excellent customer service and care for each and every resident, which is accomplished through:
- Prioritizing hiring, promoting and keeping exceptional people
- Lending hands-on support through regular visits to Orchard Heights
- Providing expert oversight and training on best-in-class senior living and healthcare practices
Administrator
A Letter from The Administrator
TAMI JO SMITH
Dear Residents, Family Members, and Friends of Orchard Heights Senior Living,
Hi, I am Tami Jo, the Administrator of Orchard Heights Senior Living! I bring over two decades of comprehensive experience in assisted living care. With a background in leadership and change management, I am deeply committed to maintaining our community’s dedication to quality care and fostering a family-like atmosphere. At Orchard Heights, we pride ourselves on our holistic approach to care, recognizing each resident as a unique individual with distinct needs.
Our team of professionals is dedicated to prioritizing the safety, comfort, and happiness of our residents above all else. It is an honor and privilege to know and care for our residents and provide peace of mind to their families. We believe in creating an environment where every resident feels valued and supported in their journey. Orchard Heights is more than just a facility; it is a place where residents can truly thrive, surrounded by compassionate caregivers who are invested in their well-being. I invite you to visit us and experience firsthand the warmth and care that define Orchard Heights Senior Living!
Warm regards,
VALUES
Our Values
Our values of Honesty, Integrity, Work Ethic, Accountability, Respect, and Trust
are at the core of who we are and what we do each and every day.
Honesty
Honesty is the foundation of trust between our co-workers, customers, and communities we serve.
I will always tell the truth.
Integrity
Integrity is living according to our values.
I will do the right thing, even when no one is watching.
Work Ethic
Work Ethic is our personal commitment to being dependable and hardworking.
I will be a valued contributor to our success.
Accountability
Accountability is taking responsibility for our personal actions.
I am responsible for my actions.
Respect
Respect is behaving in ways that demonstrate our caring and consideration for all.
I will live by the Golden Rule.
Trust
Trust is our reliance on team members.
I will be trustworthy to myself and others.
Community
Our Sister Communities
Heather Heights, Inc.
Assisted Living, Enhanced Care, Memory Care & Respite Care Facility in Pittsford, NY
Brompton Heights, Inc.
Northshore Heights, LLC
Assisted Living, Memory Care, & Respite Care Facility in Knoxville, TN
Northland Heights, LLC
Assisted Living, Memory Care, Independent Living & Respite Care Facility in Pittsburgh, PA
Forest Hill Heights, LLC
Assisted Living, Enhanced Care, Memory Care Facility in Forest Hill, MD
Lansdowne Heights, LLC
Buckingham Heights, LLC
DevonHouse Senior Living, LLC
Chantilly Heights, LLC
Resources
Useful Resources
Mesothelioma Guide
Fight Mesothelioma with Knowledge, Treatment, and Support
Orchard Park Chamber of Commerce
The Chamber of Commerce plays an important role in our community.
Alzheimer’s Association of WNY
The Alzheimer’s Association leads the way toward ending Alzheimer’s and all other dementia.
Hospice & Palliative Care Buffalo
Orchard Heights is proud to have a long-standing partnership with Hospice & Palliative Care Buffalo. Together, we offer exceptional care for residents and families facing challenges with serious or end-of-life illness.
Memory Care Guide
Check out our New York Memory Care Guide here