Caring is Our Privilege™…,

is the essence of our company culture. Our loyal,
stable, and dedicated team members believe caring for
others is an honor. We are proud of the difference
we make in people’s lives.

Our Community

Orchard Heights Senior Living

A luxurious Assisted Living and Memory Care residence located on acres of land in the beautiful
countryside village of Orchard Park, NY.

Continuum of Care

We’ve combined our long history of expert medical care with refreshed amenities for an
unbeatable living experience.

Company culture

A Family Business

Orchard Heights is operated by Hamister Group, LLC, a family business focused on excellent customer service and care for each and every resident, which is accomplished through:

  • Prioritizing hiring, promoting and keeping exceptional people
  • Lending hands-on support through regular visits to Orchard Heights
  • Providing expert oversight and training on best-in-class senior living and healthcare practices

Administrator

A Letter from The Administrator

TAMI JO SMITH

Dear Residents, Family Members, and Friends of Orchard Heights Senior Living,

Hi, I am Tami Jo, the Administrator of Orchard Heights Senior Living! I bring over two decades of comprehensive experience in assisted living care. With a background in leadership and change management, I am deeply committed to maintaining our community’s dedication to quality care and fostering a family-like atmosphere. At Orchard Heights, we pride ourselves on our holistic approach to care, recognizing each resident as a unique individual with distinct needs.

Our team of professionals is dedicated to prioritizing the safety, comfort, and happiness of our residents above all else. It is an honor and privilege to know and care for our residents and provide peace of mind to their families. We believe in creating an environment where every resident feels valued and supported in their journey. Orchard Heights is more than just a facility; it is a place where residents can truly thrive, surrounded by compassionate caregivers who are invested in their well-being. I invite you to visit us and experience firsthand the warmth and care that define Orchard Heights Senior Living!

Warm regards,
signature

VALUES

Our Values

Our values of Honesty, Integrity, Work Ethic, Accountability, Respect, and Trust
are at the core of who we are and what we do each and every day.

Honesty

Honesty is the foundation of trust between our co-workers, customers, and communities we serve.

I will always tell the truth.

Integrity

Integrity is living according to our values.

I will do the right thing, even when no one is watching.

Work Ethic

Work Ethic is our personal commitment to being dependable and hardworking.

I will be a valued contributor to our success.

Accountability

Accountability is taking responsibility for our personal actions.

I am responsible for my actions.

Respect

Respect is behaving in ways that demonstrate our caring and consideration for all.

I will live by the Golden Rule.

Trust

Trust is our reliance on team members.

I will be trustworthy to myself and others.

Community

Useful Resources

Mesothelioma Guide

Location IconFight Mesothelioma with Knowledge, Treatment, and Support

Mesothelioma Guide

Orchard Park Chamber of Commerce

Location IconThe Chamber of Commerce plays an important role in our community.

Orchard Park Chamber

Alzheimer’s Association of WNY

Location IconThe Alzheimer’s Association leads the way toward ending Alzheimer’s and all other dementia.

Alzheimer’s WNY

Hospice & Palliative Care Buffalo

Location IconOrchard Heights is proud to have a long-standing partnership with Hospice & Palliative Care Buffalo. Together, we offer exceptional care for residents and families facing challenges with serious or end-of-life illness.

Hospice Buffalo

Memory Care Guide

Location IconCheck out our New York Memory Care Guide here

Memory Care Guide