It is a happy and welcoming environment at Orchard Heights.
I just wanted to thank the team at Orchard Heights for taking such great care of my dad, Jeffrey. I can’t even begin to tell you how grateful we are that he is living in such a caring environment. He is very happy to be there. I had a chance to talk with him at length yesterday on the telephone, and he told me that he really loves it there. He said that everyone is so nice to him and he wished he could help them as much as they help him. A friend who is visiting him today asked him if liked living at Orchard Heights, and he said that he loves it. Each member of the staff that I have had the opportunity to meet has been extremely kind and professional. Each time my dad leaves his room, he is greeted by name by members of the OH team. They seem genuinely interested in the well-being of the residents and consistently go above and beyond what would be expected in just about everything they do.
There is an interesting dynamic that exists there. It is a happy and welcoming environment. Organizations try for years to replicate the environment that exists there, many without success. Thank you for everything you are doing.
I also want to thank Alicia for working with Mercy Hospital to ensure he could return to Orchard Heights after his procedure and also thank Brianna and others for identifying the problem and making sure he got medical attention. As a result of their efforts, the team at Mercy was able to correct a problem he had been living with since receiving prostate cancer treatment in 2019.
By Greg 12/19/2022
During the big snow storm many workers stayed to help and even spent the night
I am very favorably impressed with the high quality of care provided by the staff. They are always willing to provide help when needed and present a very positive attitude when asked for additional help. During the big snow storm many workers stayed to help and even spent the night. A big thanks to the staff!!
By Vera Ann Monroe 11/23/2022
You offer a lot of things to do
You people do a very good job here. You offer a lot of things to do. People can find something they like to do. I don’t like Bingo but I do like to exercise, I like to sing here too, I didn’t like to before I came here though. It’s best to sing from the heart.